An invoice missing distribution information causes Accounts Payable to reject a check or payment.

When you record a Manual check, Quick check, EFT payment (Electronic), or Credit card payment for an invoice missing a key piece of distribution information, such as the General Ledger account, you may see the error message when you accept the check or payment.

• Use Option I if you entered the invoice as a new invoice in the Record Manual Checks/Print Quick Checks task or in the Record Payments by Credit Card task.
• Use Option II if the invoices were entered prior to entering the check or payment.

Option I: One or more of the invoice entries has a blank row of distribution

1. Starting with the last invoice entered, press ENTER to move through the invoice grid until the distribution grid appears.
2. Review the distributions for incomplete entries. Use your mouse to click within the incomplete or blank line of distribution immediately below the last distribution you fully entered. If Delete becomes available, a blank distribution exists.
3. Click Delete to delete the blank line of distribution.
4. Click Accept dist, and then click Accept invoice.
5. Click Accept check.
6. If the error displays again, repeat steps 1-5 for the remaining invoices until you are able to accept the check or payment and you can click Finish.

Option II: One or more of the existing invoices has a blank or missing distribution

1. If you have not already done so, click Cancel check or Cancel payment and then click Yes.
2. From the AP Reports menu, select GL Reconciliation, GL Account Verification Report.
3. Select AP Master and click OK.
4. Click Ranges, select the vendor from the list, and click OK.
   Note: To see all invoices with a blank line of distribution, add the following condition:
   1. Click Conditions.
   2. In the Field section, select Expense Account.
   3. In the Operator section, select Equal to.
   4. Leave the Value blank.
   5. Click OK.
   6. Click OK.
5. Click Start to print the report to a file or printer or click Preview to view on the screen. Refer to article 97542 DocLink: How to interpret the results of the GL Account Verification Report in Accounts Payable to identify the invoices with incomplete distributions.
6. From the Tasks menu, select Change Invoices.
7. Enter the vendor and invoice ID for one of the invoices that has an incomplete distribution.
8. Press ENTER to move through the invoice grid until the distribution grid appears.
9. Use your mouse to click within the incomplete or blank line of distribution immediately below the last completed distribution. If Delete becomes available, a blank distribution exists.
   • Note: Distributions with a 0.00 amount may be ok as long as they have a GL account assigned.
   • WARNING: Do not delete 0.00 amount distributions if they were a credit amount and changed to 0.00 after it was already paid as it will create a file fix situation.
10. Click Delete to delete the blank line of distribution.
11. Click Accept dist, and then click Accept invoice.
12. Repeat steps 7-11 for any other invoices that appeared on the GL Account Verification Report.
13. Click Finish and then click Start to print your journal to a file or printer.
14. Record your check or payment.