Note: If the issue occurs while recording a manual check and you entered your invoice directly in the Record Manual Checks/Print Quick Checks task, cancel and re-enter your invoice. If this resolves the issue, you do not need to proceed with the rest of the solution.

1. If you have not already done so, click Cancel check and then click Yes.
2. From the Reports menu, select GL Reconciliation, GL Account Verification Report.
3. Select AP Master and click OK.
4. Click Ranges, select the vendor from the list, and click OK.
   Note: If you want to see all open invoices with a blank line of distribution, add the following condition:
   1. Click Conditions.
   2. In the Field section, select Status.
   3. In the Operator section, select Equal to.
   4. In the Value section, select Open.
   5. Click OK twice.
5. Click Start to print the report to a file or printer. Refer to How to interpret the results of the GL Account Verification Report in Accounts Payable to identify the invoices with incomplete distributions.
6. From the Tasks menu, select Change Invoices.
7. Enter the vendor and invoice ID for one of the invoices you want to pay, which has an incomplete distribution.
8. Press TAB to move through the invoice grid until the distribution grid appears.
9. Use your mouse to click within the incomplete or blank line of distribution immediately below the last distribution you fully entered. If Delete becomes available, a blank distribution exists.
   • Note: Distributions with a 0.00 amount may be ok as long as they have a GL account assigned.
   • WARNING: Do not delete 0.00 amount distributions if they were a credit amount and changed to 0.00 after it was already paid as it will create a file fix situation.
10. Click Delete to delete the blank line of distribution.
11. Click Accept dist, and then click Accept invoice.
12. Click OK to the message that appears.
13. Repeat steps 7-12 and delete the blank line of distribution from any other invoices that appeared on the GL Account Verification Report.
14. Click Finish and then click Start to print your journal to a file or printer.
15. Select your invoices for payment again (Tasks, Select Invoices to Pay, On-screen List) because any invoices with blank distributions that you delete in Change Invoices do not remain selected for payment.
16. Record your check again (Tasks, Record Manual Checks/Print Quick Checks).

See the following articles for other possibilities:

• Error: "This check has a non-zero distribution with a blank GL Expense account"
• Error: "Payment could not be written to disk" (AP check number has been previously used)
• Error: "Payment could not be written to disk" (CM Edit Register open)
• Error: "Payment could not be written to disk" (in AP Record Manual/Print Quick Checks)
• Error: "Payment could not be written to disk" (AP broken distribution records)