Error: "Payment could not be written to disk" (in AP Record Manual/Print Quick Checks)
Description
Cause

The Last Payment ID in the processing controls in the master.apm file is not the last payment ID that was used and Record Manual/Print Quick Checks is attempting to assign a payment ID that already exists.

This may be caused by one of the following:

  • There was a power surge, network outage, or other abort that interrupted the end of the process.
  • A data restore was done where files were restored from different points in time.
  • A file fix or data merge that was performed and the Last Payment ID was not updated.

There may be other possible causes which are being researched.

Resolution

If you had a recent data restore or a power surge, network outage, or other abort, contact your IT administrator about restoring a complete backup of the data folder.

If you had a recent file fix or data merge on your Accounts Payable files, contact the individual who performed your file fix/data merge to have the error corrected.

If none of the above apply to your case, contact Sage 300 Construction and Real Estate Customer Support.

Steps to duplicate
Related Solutions

Error: "Payment could not be written to disk" (AP broken distribution records)

Error: "Payment could not be written to disk" (AP check number has been previously used)

Error: "Payment could not be written to disk" (AP invoice is missing distribution information)

Error: "Payment could not be written to disk" (CM Edit Register open)