Error: "Payment could not be written to disk" (AP check number has been previously used)

Solution Properties

Solution ID:

230710213625520

Last Modified Date:

Mon Jul 10 21:36:25 UTC 2023

Taxonomy Path:

Category//Transactions//Payments//Invoice payments

Author:

[email protected]

Error: "Payment could not be written to disk" (AP check number has been previously used)

Description

Cause

The check number had already been used.

This issue can occur depending on your settings and check numbering. For example, this message appears when you try to print check number 1171 when check number 1172 and 1173 have previously been used. If you are paying many invoices, and the Payment Stub Settings in Setup, Vendors, Payment Settings tab is set to List all invoices on stub, check 1171 is available but the task needs to void the next check numbers (checks 1172 and 1173) to use the stubs to list the additional invoices.

Resolution

Change the vendor's Payment Stub Settings (Setup, Vendors, Payment Settings) to Summarize on stub or Conditional, then only one check prints for all invoices. Use the extended stub report (printed with the Payment report during Print Checks) for a listing of invoices paid on the check.

Steps to duplicate