How do I configure user rights to run Sage BusinessWorks
Description

Cause

Windows security rights are too limited

Resolution
[BCB:3:Network warning:ECB]

The following Windows security rights are required to run Sage BusinessWorks:

  • Power user rights to the local workstation for users accessing on the Local Area Network (LAN). Note: Users accessing Sage BusinessWorks through an application/terminal servicer are not required to have Power User rights on the application server. They need to have power user rights on the application server.
  • Local administrator rights for the user on the local workstation are required for installing, uninstalling and installing Enhanced Tax Reporting updates.
  • Full control permissions of the share point on the server. For more information, see related resources
  • Full control NTFS permissions of the shared folder, the \BWProg\ and \BWData\ folders and files. For more information, see related resources.

Troubleshooting Tips:

  • Form printing:
    • Log on to the computer as Administrator. If the forms print without error, the user's rights are insufficient. Also review the user's rights to the printer.
    • Log on to the computer as Administrator and place the user into the Administrator group. Reinstall the printer driver. Move the user back to the Power User group. Log off of Windows and log back on to test.
  • General Issues:
    • Damaged user profiles can cause errors. Create a new user with the appropriate security rights. Log on as that user and test the function. If it works as the new user, the old profile may be damaged.
    • Multiple shares on the same folder or shared folders within shared folders may cause rights issues. Before removing any unnecessary shares, ensure that other applications are not using them.
    • Shares can become damaged. Remove the share, save and create a new share with the same name.
    • Administrative shares on the root of the drive do not provide appropriate access rights. Either share the root of the drive with full control or create a new share with full control.


[BCB:163:Chat BusinessWorks US:ECB]

Steps to duplicate
Related Solutions

How to set permissions on the share point (parent folder)
How to set NTFS security permissions in Windows