Verify whether you use control account types in General Ledger settings as follows:

1. From the File menu, select Company Settings, GL Settings.
2. Click Processing Options.
3. Verify whether the Use control account types check box is selected.
4. Click Cancel twice.

If the Use control account types check box is not selected, choose option A. If the Use control account types check box is selected, choose option B as follows:

Option A
You can make entries to a control account by temporarily clearing the Control account check box for that account as follows:

1. In General Ledger, from the Setup menu, select Accounts.
2. In the Account box, type the account you want to make an entry to, and then press ENTER twice. You can also click List, select the account you want to make an entry to, click OK, and then press ENTER.
   Note: If you do not press enter twice the Control Account options will appear gray and will be inaccessible.
3. Clear the Control account check box.
4. Click Save, and then click Close.
5. Record your entry in the Record Entries task (Tasks, Record Entries) as usual.
6. Repeat steps 1-4, but now select the Control account check box.

Option B
You can make entries to a control account by selecting the Allow entry in GL check box for that account as follows:

1. In General Ledger, from the Setup menu, select Accounts.
2. In the Account box, type the account you want to make an entry to, and then press ENTER twice. You can also click List, select the account you want to make an entry to, click OK, and then press ENTER.
   Note: If you do not press enter all the way into the account setup the Control Account options will appear gray and will be inaccessible. You may need to press Tab or Enter again to access the settings.
3. Select the Allow entry in GL check box.
4. Click Save, and then click Close.
5. Record your entry in the Record Entries task (Tasks, Record Entries) as usual.
6. Repeat steps 1-4, but now clear the Allow entry in GL check box.
   • Note: You can leave the Allow entry in GL check box selected if you always want to be able to record entries to this control account in General Ledger.