Why is one side of my bank transfer missing from one bank account?
Description

Cause
Resolution

Follow the appropriate options below depending on the situation.

Record a deposit entry in the receiving bank account for AP invoices and checks, EFT payments, or withdrawal entries in the Edit Register

  1. In the Cash Management Edit Register, choose the bank account where the funds were transferred.
  2. Enter the date of the deposit.
  3. Select deposit for the type.
  4. Enter a description.
  5. Enter the amount in the Addition field.
  6. For the Credit account, enter the same GL account that appears in the Debit account, creating the washing entry for GL.

Record a withdrawal entry in the fund transferring bank account for a deposit entry in the Edit Register

  1. In the Cash Management Edit Register, select the bank account from which the funds were transferred.
  2. Enter the date of the withdrawal (transfer).
  3. Select withdrawal for the type.
  4. Enter a description.
  5. Enter the amount in the Subtraction field.
  6. For the Debit account, enter the same GL account that appears in the Credit account field. This creates washing entries to GL.

Deleted one side of the bank transfer but not the other

To enter bank transfers correctly in the future

 

 

[BCB:156:Chat 300 CRE US:ECB]



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