| Why is one side of my bank transfer missing from one bank account? |
Cause | If you use Edit Register or an Accounts Payable invoice and check or EFT payment to record a bank transfer, entry for the transfer is recorded only in the bank account used for the Edit Register entry or the Accounts Payable payment. An entry is not automatically created for the receiving bank account in Cash Management. |
Resolution | If you entered an Accounts Payable invoice and check or EFT payment or entered only a withdrawal in Edit Register, record a deposit entry in the receiving bank account:- In Cash Management Edit Register select the bank account the funds were transferred to.
- Enter the date of the deposit.
- Select deposit for the type.
- Enter a description.
- Enter the amount in the Addition field.
- For the Credit account enter the same GL account that appears in the Debit account field. This creates washing entries to GL.
If you entered only a deposit in Edit Register, record a withdrawal entry in the bank account the funds were transferred from: - In Cash Management Edit Register select the bank account the funds were transferred from.
- Enter the date of the withdrawal (transfer).
- Select withdrawal for the type.
- Enter a description.
- Enter the amount in the Subtraction field.
- For the Debit account enter the same GL account that appears in the Credit account field. This creates washing entries to GL.
To enter bank transfers correctly in the future, refer to the appropriate article: [BCB:156:Chat 300 CRE US:ECB]
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