| How do I reverse a prepayment in Accounts Receivable? |
Resolution | Process a negative cash receipt against the prepayment.
- Open Accounts Receivable, Main, Cash Receipts Entry, select the correct bank code and the next deposit number.
- Enter the deposit amount as a negative amount. This should be the same amount as the prepayment, but with a negative.
- Select the Customer and enter anything for the check number.
- Enter the same negative dollar amount into Amount Received.
- Click on the Lines tab, select the pre-payment invoice.
- Click Accept
DocLink: How to reverse a prepayment applied to a invoice in Accounts Receivable
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