| | What do I do with unposted Payroll direct deposits in the Cash Management register when they do not exist in Payroll? |
| Cause | - The Payroll new file was deleted or renamed after generating a direct deposit.
- A direct deposit deduction was added manually to a check in Payroll, Tasks, Enter Checks that is not setup as an automatic deduction in Setup, Employee, Deductions.
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| Resolution | - In Cash Management select inquiry, Entries, Unposted Transactions by Bank
- When prompted for the CM Transaction file select "Register".
- In the Inquiry - Unposted Transactions by Bank - Banks window double click on the appropriate CM Bank Account
- In the Inquiry - Unposted Transactions by Bank - Unposted transaction window click at the top of any of the columns to ADD the following columns: Direct Deposit Run, Posted, Application of Origin
- Note the Bank Account, Date, Direct Deposit Run and Subtraction amount.
- In Payroll, select Inquiry, Check Information, Check activity.
- When prompted for the PR Transaction file select "New".
Note: If using named payroll transaction select the appropriate named file. - In the Inquiry - Check Activity - Checks window click at the top of any of the columns to ADD the following columns: Bank Account, Deposit Run Number, Direct Deposit Date.
- Click the Conditions or blue filter button to set a condition for the Bank Account AND Deposit Run Number noted in step 5 to determine if the unposted Direct Deposit withdrawal that shows in Cash Management exists in Payroll.
- Repeat steps 6 - 9 for each Payroll new and current transaction file.
If the Unposted Direct Deposits do not exist in Payroll a file fix may be required to resolve. Please contact support for assistance. Reconciling Cash Management to Cash Management[BCB:156:Chat 300 CRE US:ECB] |
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