How to change the "From" E-mail Address for forms in Paperless Office
Description
Cause
Resolution

  1. Open Paperless Office, Setup, Form Maintenance.
  2. In the Company Code field, select the affected company.
  3. In the Module Code field, select the affected Module.
  4. In the Document list, select the affected documents.
  5. Click the Enable Electronic Delivery check box.
  6. Enter the information in the From E-mail Address field and the PDF Storage section fields.
  7. Click Accept.
  8. Repeat with all records using the Flashlight (Detail) Lookup

OR

  1. Open Library Master, Main, Company Maintenance.
  2. In the Company Code field, select the affected company.
  3. Click on the Email tab
  4. Make necessary changes, Test, Accept 



 

OR

  1. Open [X/X module], Main, [form] Printing.
  2. For the Paperless Office Output select an option that includes Electronic Delivery
  3. Click on the Electronic Delivery button.
  4. Make necessary changes to the From E-mail Address field..
  5. Click OK

Note: If the Form Code is "STANDARD" this change will not be saved and will revert back to the default the next time the STANDARD form code is used.  To save changes create a new form code.

DocLink: Wrong "From" e-mail address is being used by Paperless Office, Electronic Delivery
Defect ID
Steps to duplicate
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