Office Connector Starter or Excel-based Reporting-Office Connector will not appear in Desktop until it has been opened for the first time from the Start Menu.

• After installing Sage 300 CRE, go to Start, All Programs, Sage, Sage 300 Construction and Real Estate, Office Connector Starter. The first time the application opens, you may be prompted to allow macros. Close Office Connector and reopen Sage Desktop.
• If this does not resolve the issue, verify that Office Connector is an enabled Excel Add-in. If it is not, see refer to Article ID 30052: Office Connector add-in is not present in Microsoft Excel