Sales Order invoice does not update Inventory, Job Cost, or General Ledger
Description
Cause
Resolution

The effect of an invoice created in Sales Order varies based on whether or not a Cost Code is entered for the line entry. The following applies to companies using Job Cost Integration:

With Cost Code entered:

  • The cost posts to the job
  • The invoice bills the customer in addition to the amount that is billed for the job
  • The item is relieved in Inventory Maintenance
  • The update credits the General Ledger Inventory accounts and debits the General Ledger Work In Process expense account.

NOTE:  If the Cost Code field is greyed out in the bottom grid of Sales Order Entry or SO Invoice Data Entry, open Sales Order Options, Job Cost tab and select box for "Post Invoice Costs to Job Cost"

Without Cost Code entered:

  • The cost posts through another method. Possibilities include the following:
    • Item costs are posted to the job upon the receipt of goods in Purchase Order
    • Costs are allocated and included in overhead and in the contract amount.
    • The items are issued directly from Inventory to the job, and they are already included in the job billing amount
  • The cost from the Sales Order is not posted to the job
  • The item is not relieved in Inventory Management
  • The General Ledger inventory account is not credited, and the Work in Process expense account is not debited.

 

DocLink: Lot/Serial Distribution button is unavailable on Lines Tab in Sales Order Invoice Data Entry
Defect ID
Steps to duplicate
Related Articles