How do I enter lease deposit payments in Property Management?
Description
Cause
Resolution
  1. In Tasks, Cash Receipts, enter the payment information as normal.
  2. If any amounts auto apply on the Open Items tab that should not be paid, clear the amounts.
  3. If a DEP charge has already been created, pay that charge on the Open Items tab. If a DEP charge has not been created, click on the Deposit tab:
    1. Change the Adj Date if desired for the appropriate deposit type.
    2. Enter the deposit amount paid in the Adj Amount column for the appropriate deposit type.
  4. Complete the remainder of the payment as needed.
  5. Click Save Payment.
  6. Enter any additional payments to include in this batch.
  7. Click Close when finished.

Refer to How do I enter tenant or lease cash receipts in Property Management? for more information about entering cash receipt payments.

If the Deposits Tab is not available on the tenant cash receipt, then the lease may not have a deposit type on it. Refer to How do I set up a new deposit type on a lease in Property Management?



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