Export inquiries saves the file in the data folder in 18.4 and older
Description

Export to Excel creates an Excel file on the server that’s accessible to all users, but the file needs to be confidential. Can I save it to a confidential location?

After creating the same file 25 times in the same folder, it no longer saves the export.

Cause
Resolution

Versions 25.1 and earlier

  • Versions 18.4.1 and earlier: Files created from the Export to Excel feature in Inquiries save in the root of the company folder
  • Versions 20.1 through 25.1: Sage prompts the user for the name and location to save the Excel file

Versions 25.2 and later

As of version 25.2, we added a new Inquiry Export tab in Tools. This allows users to specify a default export path for inquiries exported to Excel.

  1. Go to Tools and then Options.
  2. Select the Inquiry Export tab.
  3. Select Enter a default path for inquiries you export to Excel.
  4. Click the button to browse and select the desired folder.
  5. Click OK.

When exporting an inquiry to Excel, the Save In path defaults to the specified location. You can still choose a different location for individual exports if needed.

  1. Select the Location tab.
  2. Select one of the following options to specify how it uses the path:
     NOTE: The setting selected on the Location tab applies to all tabs in the Options window. 
    • All users of this software: Select this option to use one path for all company data folders
    • Only users of the current data folder: Select this option to set a different path for each company data folder

 

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Steps to duplicate
Related Solutions

Change location where Inquiry Export to Excel saves files