Can the location be changed where Inquiry Export to Excel files are saved? (versions 18.4 and older)

Solution Properties

Solution ID:

225924650095304

Last Modified Date:

Wed Apr 05 18:33:11 UTC 2023

Taxonomy Path:

Category//Integration//Other 3rd-party software

Author:

legacyauthor

Can the location be changed where Inquiry Export to Excel files are saved? (versions 18.4 and older)

Description

Cause

Resolution

Excel files (.xls), created from the Export to Excel feature in Inquiries, are saved in the root of the company data folder in versions 18.4.1 and prior.

As of versions 20.1 and newer, the user will be prompted for the name and location to save the Excel file.

DocLink: Export inquiries saves the file in the data folder (versions 18.4 and older)

[BCB:156:Chat 300 CRE US:ECB]

Defect ID

542014

Steps to duplicate