A payment on a Statement Invoice isn’t a considered a "Credit Card Payment." Credit Card Payments are the payments where you paid regular invoices by credit card via Record Credit Card Payments.
Cause
Resolution
Delete the statement invoice in Change Invoices then perform Verify Statement Balance again to recreate the invoice correctly.
Information
You can delete statement invoices, but you can't edit them in Change Invoices.
If you already paid the statement invoice, void the payment before proceeding.
Delete and recreate the invoice
Go to Accounts Payable, Tasks, Change Invoices.
Select the credit card Vendor and the statement Invoice.
Click the Delete button to delete the invoice.
Select Yes at the "Are you sure you want to delete this invoice?" prompt.
Select the Accounting Date to use for the reversing entries then click OK.
Click Finish.
Click Start.
Use Tasks, Verify Statement Balance to re-verify the statement and create the invoice.
NOTE:
All credit card entries retain their Verified status after deleting the invoice.