| I made an error in Verify Statement Balance when I created the credit card statement invoice in Accounts Payable |
Description |
Note: A payment on a Statement Invoice is not a considered a "Credit Card Payment". Credit Card Payments are the payments where regular invoices were paid by credit card via
Record Credit Card Payments.
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Resolution |
Delete the statement invoice in Change Invoices then perform Verify Statement Balance again to recreate the invoice correctly.
Notes:
- Statement invoices can be deleted but not edited in Change Invoices. To make corrections, they must be deleted and re-created in Verify Statement Balance.
- If the statement invoice has been paid, void the payment before proceeding. See article 17504 DocLink: How do I void an Accounts Payable check or payment?
- In Accounts Payable, from the Tasks menu, select Change Invoices.
- Select the credit card Vendor and the statement Invoice.
- Click the Delete button to delete the invoice.
- Select Yes at the prompt "Are you sure you want to delete this invoice?"
- Select the Accounting Date to use for the reversing entries then click OK.
- Click Finish.
- Click Start.
- Use Tasks, Verify Statement Balance to re-verify the statement and create the invoice.
Note: All credit card entries retain their Verified status after deleting the invoice.
DocLink: Error correction in AP Credit Card Management
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