I made an error in Verify Statement Balance when I created the credit card statement invoice in Accounts Payable
Description
For a Credit Card Payment recorded with an incorrect date, see article 25667 DocLink: Error correction in AP Credit Card Management.
Note: A payment on a Statement Invoice is not a considered a "Credit Card Payment". Credit Card Payments are the payments where regular invoices were paid by credit card via Record Credit Card Payments.
Cause

Resolution

Delete the statement invoice in Change Invoices then perform Verify Statement Balance again to recreate the invoice correctly.

Notes:

  • Statement invoices can be deleted but not edited in Change Invoices. To make corrections, they must be deleted and re-created in Verify Statement Balance.
  • If the statement invoice has been paid, void the payment before proceeding. See article 17504 DocLink: How do I void an Accounts Payable check or payment?
  1. In Accounts Payable, from the Tasks menu, select Change Invoices.
  2. Select the credit card Vendor and the statement Invoice.
  3. Click the Delete button to delete the invoice.
  4. Select Yes at the prompt "Are you sure you want to delete this invoice?"
  5. Select the Accounting Date to use for the reversing entries then click OK.
  6. Click Finish.
  7. Click Start.
  8. Use Tasks, Verify Statement Balance to re-verify the statement and create the invoice.
    Note: All credit card entries retain their Verified status after deleting the invoice.
DocLink: Error correction in AP Credit Card Management

[BCB:156:Chat 300 CRE US:ECB]
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