Error: System Indicates Checks Have Not Been Printed
Description
Error: "The checks must be printed before you can print and update the Check and Electronic Payment Register"
Cause
Why the system blocks check register updates
The system stops processing when one or more Accounts Payable check records show an unprinted status. This happens even when users have already issued the checks.
NOTE:
The system requires all check entries in Accounts Payable check data entry files to reflect a printed status before processing can continue.
Resolution
[BCB:1:Backup warning:ECB]
Follow the resolutions below in order until you resolve the issue.
Resolution 1: Verify no Unprinted Manual Checks exist
Open Accounts Payable.
Select Main Menu, Manual Check and Payment Entry.
Select the batch, if one exists.
Select the bank code.
In Check Number, click the magnifying glass.
Review the check list.
Any check with PRNT as the number hasn’t been printed.
Print those checks to update the status.
If you don’t see PRNT records, select another bank code and repeat.
Continue until you’ve verified all bank codes.
TIP:
Manual checks often cause this error, so review them first.
Resolution 2: Confirm the System Doesn’t Detect Unprinted Checks
Use this step to confirm whether the system still detects unprinted checks.
Open Accounts Payable.
Select Check Printing and Electronic Payment > Check Printing and Electronic Payment.
Verify these fields are correct:
Bank Code
Form Code
Check Type
Make sure Print Checks Already Printed isn’t selected.
Print checks to plain paper.
Review the output:
If no checks print, all checks already have a printed status.
If checks print, return to Check Printing and Electronic Payment and reprint them using the correct check stock.
TIP:
Use plain paper for testing to avoid wasting check stock.
Resolution 3: Manually Update Check Printed Status (Last Resort)
CAUTION:
Direct file maintenance can affect data integrity. Use this only if you’ve already printed the checks correctly (including test prints), and the error still occurs.
Open Library Master.
Select Utilities > Data File Display and Maintenance.
Click OK at the warning message.
In File Name, enter:
AP_CheckHeader.M4T
Press Enter.
When the first check record appears, select Edit.
Locate the field CheckPrinted$.
Verify the value:
If Old Data = Y, you don’t need to make any changes.
If Old Data = N, change the value to Y.
Repeat these steps for all remaining records in the file.
CAUTION:
Direct file maintenance can affect data integrity. Use it only after all other steps fail.