File doctor will not complete on a file

Solution Properties

Solution ID:

223924650039560

Last Modified Date:

Thu Feb 17 12:18:34 UTC 2022

Taxonomy Path:

Category//Data//Data corruption

Author:

legacyauthor

File doctor will not complete on a file

Description

Cause

There is corruption in the file that File Doctor cannot fix.

Resolution

Restore the company data folder to the most recent backup. Refer to article 18959 DocLink: How do I restore my data files?

If you absolutely do not have a backup to restore to, contact Sage 300 Construction and Real Estate Support for evaluation of possible options to repair the file. A copy of the data will be needed for evaluation. You may be referred to Sage Professional Services Group.

DocLink: How do I use File Tools to back up data files?
DocLink: How do I restore my data files?

[BCB:156:Chat 300 CRE US:ECB]

Defect ID

541723

Steps to duplicate