If Accounts Payable ends unexpectedly while entering invoices (Tasks, Enter Invoices), your completed invoices remain unposted in the New.api file. Accounts Payable does not save any partially entered invoices where Accept Invoice was not clicked before the abort.
Notes: entered invoices save to the new file as soon as the invoice level is accepted.
- Verify the invoices are in the new file as follows:
- From the Accounts Payable Report menu, select Invoice Registers, Reprint Journal.
- Select the AP invoice new file and click OK.
- Print or preview the report as desired.
- Once you have confirmed the invoices that were saved, you can post them from Tasks, Post Invoices.
Alternatively you can view the information in the Inquiries, go to the Inquiry menu and select Invoice Inquiries, then select Invoices by Batch, and choose the Invoice option, then choose the New option. In this screen you will see the unposted batch of invoices that were accepted but not posted. Double-click on the batch and review its information. If any information is incorrect, you can change it utilizing the task Change Invoices under the Tasks menu. Make sure you select the New option instead of Posted when pulling up eligible invoices in the Change Invoices screen.
If after confirming those invoices are correct and you are ready to post and they do not post. Please refer to Error: "File in Use" or "Record in use". The vendor record or invoices are stuck usually presenting an error "Invoice in use" or "vendor in use" or sometimes the posting Journal will show 0 posted 0 rejected which also indicates the files are locked at the server.