Solution Properties
Solution ID:
222924750023883
Last Modified Date:
Wed Nov 01 14:34:03 UTC 2023
Taxonomy Path:
Category//Performance//Connectivity//Product
Author:
[email protected]
Error: "File in Use" or "[Record] in use"
Description
Cause
A record or file is locked by another user or workstation or is locked open on the server.

Note: A large Log Viewer file (QLM file) can cause "file in use" messages or files to become locked. Refer to How to archive the Log Viewer to archive or move the log viewer file.
Resolution
[BCB:3:Network warning:ECB]


[BCB:5:Third-party support:ECB]

  1. Have all users exit all Sage 300 Construction and Real Estate applications, then try your tasks again.
  2. If the message persists, have the affected user reboot their workstation.
  3. Have users in remote sessions log off properly, see Remote Users are getting file in use errors.
  4. If this does not resolve it, you may need to release the files at the server. Refer to How do I use the Pervasive Software Monitor Utility (PMU/PSMU) to unlock a file on a server that uses a Windows operating system? or How do I use the Pervasive Software Monitor utility (PMU/PSMU) to unlock or close a file on a remote file server from a workstation?


Solution for:

  • Background tasks is spinning
  • PJ change order says "read only"
  • My window is stuck
  • I'm not printing
  • My printer is stuck
  • My task isn't working
  • Crystal report returns error: "unable to locate table"
  • When I try to close the month, or period, in my application I get a "File in Use" error
  • 0 posted 0 rejected on posting journal when there are entries or invoices to post

Or the following messages:

  • File in use
  • PR transaction file in use
  • Invoice in use
  • Header in use
  • Master file in use
  • Transaction file in use
  • Contract is in use
  • CN Derived file in use
  • Read-only Record in use
  • TS 3712
  • Batch in use
  • Bank Account in use
  • Employee record in use
  • Job Record in use
  • Vendor in use
  • This vendor is being used by another task or workstation
  • Session is in use by another task or workstation
  • Payroll (PR) Transaction file in use
  • TSIO in use error
  • General Ledger (GL) Current transaction file in use
  • TS 3407
  • Cash receipt Batch in use
  • GL Master file in use
  • The file that contains the application settings (ts.ctl) is in use
  • GL file in use
  • GL budget file in use
  • AP master file in use
  • Commitment record is in use
  • PM accum file in use
  • mnu file in use
  • Bank account in use
  • Commitment xxx file is in use
  • File is locked
  • PR Transaction file is in use
  • PM deposit in use
  • PJ record says "read" at the top
  • BL invoice in use
  • JC master file in use
  • PJ 1820
  • AR Deposit is currently in use. Try again later.
  • Waiting on another print job
  • Attachments in use
  • PM Error: 3426 Lease in Use
  • Locked file
  • Billing is already in use


[BCB:156:Chat 300 CRE US:ECB]



Steps to duplicate
Related Solutions

Issues caused by a large Log Viewer file (QLM)

How to archive the Log Viewer

Files are being locked by third party programs (Sage Paperless Construction, TimberScan, MyAssistant, etc)

How do I use the Pervasive Software Monitor Utility (PMU/PSMU) to unlock a file on a server that uses a Windows operating system?