Account descriptions are missing in Main Account Maintenance &/or Sub Account Maintenance when importing accounts using GL Exchange
Description
Cause
Resolution

This is working as designed. The account description will only populate in Account Maintenance (under G/L>Main menu) when using GL Exchange.

Sage 100 ERP cannot distinguish which portion of the description should be for the Main Account or the Sub Account.

To populate account descriptions, do the following:

  1. Open General Ledger, Setup, Main Account Maintenance or Sub Account Maintenance and enter the descriptions manually
  2. Click Accept

We suggest using Visual Integrator module to import Main Accounts (GL_MainAccount.m4t file) and Sub Accounts (GL_SubAccount.m4t file) into the General Ledger. See related article below, How to Import GL Accounts

DocLink: How to import General Ledger Accounts with Visual Integrator, or Error: " is not on file" in Job Log
DocLink: How to change General Ledger account description and apply changes
Defect ID
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