Solution Properties
Solution ID:
223924750041777
Last Modified Date:
Wed Apr 22 18:06:43 UTC 2026
Taxonomy Path:
Category//Payroll and HR//Payroll year end
Author:
[email protected]
Void a direct deposit posting
Description
Cause
Resolution

NOTE:

Voiding a posted direct deposit can cause reconciliation issues if you later void the payroll check. Follow this guidance to avoid duplicate postings.

Understand how direct deposits post

Sage BusinessWorks posts direct deposit payroll through two steps.

  1. The original direct deposit checks post to the General Ledger Holding Account.
  2. Posting the direct deposit transfers the amount from the Holding Account to the Checking Account.

Understand the impact of voiding a direct deposit check

If you void a direct deposit payroll check after posting:

  • Sage BusinessWorks voids the amount from the Checking Account in the General Ledger.
  • The system also posts a credit to the bank reconciliation.
  • During reconciliation, select this credit along with the original direct deposit posting.

Prevent duplicate void postings

Don't void the Post Direct Deposit transaction.

If you void both the payroll direct deposit check and the Post Direct Deposit:

  • The Checking Account receives duplicate void postings.
  • One posting comes from voiding the payroll check.
  • A second posting comes from voiding the Post Direct Deposit.

This duplication causes reconciliation discrepancies. 

To void a Post Direct Deposit Batch

  1. Go to PR, Transfer, Post Direct Deposit.
  2. For Direct deposit check total, enter a negative amount to offset the original amount.

    EXAMPLE:

    If the original amount was 1000.00, you'll enter a -1000.00.

To reenter the direct deposit posting

  1. Go to PR, Transfer, Post Direct Deposit.
  2. Enter Transaction date, Direct deposit check total and Direct deposit fees.
  3. Click Post.
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Steps to duplicate
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