Why does Accounts Payable still show my invoice after I voided a check and did not restore my invoice?
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Resolution

When you void a check in Accounts Payable (Tasks, Void Checks), you can clear the Restore open invoices check box. If you clear the Restore open invoices check box, Accounts Payable voids the specified check and deletes any invoices fully paid by the check. Accounts Payable does not delete invoices that you only partially paid by the voided check. Accounts Payable reduces the invoice and distribution amounts by the amount paid by the voided check.

Use Change Invoices (Tasks, Change Invoices) if you want to delete any invoices that remain open as follows:

  1. From the Tasks menu, select Change Invoices.
  2. In the Vendor column, type the appropriate vendor ID. You can also click List, select your vendor and click OK.
  3. In the Invoice column, type the appropriate invoice ID. You can also click List, select your invoice and click OK.
  4. Press ENTER.
  5. Click Delete.
  6. Click Yes.
  7. Select Original accounting date if you want Accounts Payable to send reversing entries for this invoice to the original accounting date of the invoice. Select Specified accounting date if you want Accounts Payable to send reversing entries to the accounting date that you specify.
  8. Click OK.
  9. Click Finish and then click Start to print your journal to a file or printer.
DocLink: Fully paid Accounts Payable invoice shows as open on task or report
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