I send my invoice to Accounts Payable and get a rejection "commitment item [x] does not exist" in Purchasing
Description
Cause
The Job status in Job Cost is Closed and must be in an In Progress status.
Resolution
  1. In Job Cost, from the Setup menu, select Jobs.
  2. Select the job your commitment is for.
  3. Click on the Status tab.
  4. Change the Status to In Progress.
  5. Click Save.
  6. Click Close.
  7. Go to Tools, Import, Commitments. Note: Your import file should default to "JCCommit.txt." If it does not, click on the [...] button and search for the JCCommit.txt file.
  8. In Purchasing, from the Tasks menu, select Post invoices to Accounts Payable.
  9. Click Post.
  10. Click OK when prompted with the "Update to accounting complete" message.
DocLink: Error: "Job [job ID] does not exist"/"Extra [extra ID] does not exist"/"Cost Code [cost code ID] does not exist" (rejections in AP Import Invoices or when sending invoices to AP from another application or software)

[BCB:156:Chat 300 CRE US:ECB]
Defect ID
542228
Steps to duplicate
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