Invoices reject when importing or sending invoices to Accounts Payable from another application or software. The invoices reject with a job, extra, or cost code doesn't exist message when they do exist in Job Cost.

This applies to programs like Sage 300 CRE Purchasing (PO), Sage Paperless Construction, TimberScan, and any third-party software using the API. The API is the Application Programming Interface from the Development Partner Program (DPP) Software Developer Kit (SDK).

This issue may present as the following messages:

• Error: "Job job ID does not exist"
• Error: "Extra extra ID does not exist"
• Error: "Cost Code cost code ID does not exist"
• False "job does not exist" message
• False "extra does not exist" message
• False "cost code does not exist" message

In version 25.1, we updated these messages to show the correct message.

• "Job [job ID] is closed"
• "Extra [extra ID] is completed"
• "Cost Code [cost code ID] is completed"
• "Job [job ID] for commitment item [commitment item ID] is closed"

Possible causes

• The Job has a status of Closed in Job Cost
• The Extra has a status of Complete in Job Cost
• The Cost Code has a status of Complete in Job Cost

If the Job, Extra, and/or Cost Code are correct for the invoice you're attempting to import or send, change the Status to In progress. After changing the status, perform your import or send task again.

• For Jobs: JC Setup, Jobs, Status tab
• For Extras: JC Setup, Extras, General tab
• For Cost Codes: JC Setup, Cost Codes, General tab

Error: "Rejected: (Job, Extra, Cost Code, or Category) does not exist" In Job Cost

Error: Cost Code does not exist.

I send my invoice to Accounts Payable and get a rejection "commitment item [x] does not exist" in Purchasing

Error: "Cost Code does not exist" "Category does not exist" (rejection when importing invoices into Accounts Payable)

Error: "Invoice rejected by Sage Timberline off A/P an error has occurred attaching the invoice image to the Timberline A/P record. cost code (or category) does not exist" (when importing Accounts Payable invoices from TimberScan)

Sage Paperless Construction: Accounts Payable invoice export error: "cost code ##### does not exist"