Solution Properties
Solution ID:
220924260102880
Last Modified Date:
Tue Aug 22 18:55:26 UTC 2023
Taxonomy Path:
Category//Setup and configuration//Users//Preferences
Author:
[email protected]
Error: "Job [job ID] does not exist/Extra [extra ID] does not exist/Cost Code [cost code ID] does not exist" (rejections in AP Import Invoices or when sending invoices to AP from another application or software)
Description
This issue may present as the following messages:
  • Error: "Job job ID does not exist"
  • Error: "Extra extra ID does not exist"
  • Error: "Cost Code cost code ID does not exist"
  • False "job does not exist" message
  • False "extra does not exist" message
  • False "cost code does not exist" message 
Cause

This may be caused by one of the following:

  • The Job has a status of Closed in Job Cost
  • The Extra has a status of Complete in Job Cost
  • The Cost Code has a status of Complete in Job Cost
Resolution
If the Job, Extra, and/or Cost Code are correct for the invoice you are attempting to import or send, change the Status of the Job, Extra, and/or Cost Code to In progress, then perform your import or send task again.

  • For Jobs: JC Setup, Jobs, Status tab
  • For Extras: JC Setup, Extras, General tab
  • For Cost Codes: JC Setup, Cost Codes, General tab



[BCB:156:Chat 300 CRE US:ECB]



Steps to duplicate
Related Solutions

Error: "Rejected: (Job, Extra, Cost Code, or Category) does not exist." In Job Cost
Error: Cost Code does not exist.
I send my invoice to Accounts Payable and get a rejection "commitment item [x] does not exist" in Purchasing
Error: "Cost Code does not exist" "Category does not exist" (rejection when importing invoices into Accounts Payable)
Error: "Invoice rejected by Sage Timberline off A/P an error has occurred attaching the invoice image to the Timberline A/P record. cost code (or category) does not exist" (when importing Accounts Payable invoices from TimberScan)
Sage Paperless Construction: Accounts Payable invoice export error: "cost code ##### does not exist"