Error: "Cost Code does not exist"/"Category does not exist" (importing AP invoices)
Description
Cause

Item not created

  • Cost Code didn't get set up for the job used on the rejected invoice
  • Category didn't get set up for the job, extra, cost code combination used on the rejected distribution line

Import Invoices doesn't create Cost Codes or Categories on the fly.

Wrong status on the item

Sometimes, this is a false message. The item exists, but the status isn't set to In progress. As of version 25.1, the message now reads "Cost Code [cost code ID] is completed".

Resolution

Confirm that you created the cost code or category, and they have the correct status.

Cost Codes

  1. Verify that you entered the correct Job on the rejecting APD line (or APDF line for the fixed format).
  2. Add the Cost Code to the Job
  3. If the Cost Code exists for that job, make sure the status is In progress:
    1. In Job Cost, select Setup, Cost Codes.
    2. Select the cost code.
    3. On the General tab, change the status to In progress, if needed.
    4. Click Save.
    5. Click Close.
  4. Import the rejected invoices from the reject file.

Categories

  1. Verify that you entered the correct Job and Cost Code on the rejecting APD line (or APDF line for the fixed format).
  2. In Job Cost, go to Setup, Categories.
  3. Enter the Job, Extra (if used), and Cost Code.
  4. Enter the correct Category in the field.
  5. Tab or Enter past the Description.
  6. Click Save.
  7. If you want the category automatically added to new jobs when making entries, add the category to the cost codes under Setup, Standard Cost code.

 

 

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Steps to duplicate
Related Solutions

Error: "Job [job ID] does not exist..." rejections in AP Import Invoices