Error: "Cost Code does not exist" "Category does not exist" (rejection when importing invoices into Accounts Payable)
Description
Cause

This may be caused by one of the following:

  • The Cost Code is not setup for the Job that is on the rejected invoice.
  • The Cost Code status is not In progress.
  • The Category is not setup for the Job, Extra, Cost Code that is on the rejected distribution line.

Import Invoices does not create Cost Codes or Categories on the fly.

Resolution
  1. Verify that the correct Job has been entered on the rejecting APD line (or APDF line for the fixed format).
  2. Add the Cost Code to the Job. Refer to article ID 40219 DocLink: How to add a Cost Code to a Job.
  3. If the Cost Code does exist for that job, make sure the status is In progress:
    1. In Job Cost, select Setup, Cost Codes.
    2. Select the cost code.
    3. On the General tab, if the status is not In progress, change it to In progress then click Save.
    4. Click Close.
  4. Import the rejected invoice(s) from the reject file.

For missing Categories:

  1. Verify that the correct Job and Cost Code has been entered on the rejecting APD line (or APDF line for the fixed format).
  2. In Job Cost, go to Setup, Categories.
  3. Enter the Job, Extra (if used) and Cost Code.
  4. With the cursor in the Category field, there are two ways to select the desired Category:
    1. Type the desired Category.
    2. OR click List, View, select Standard Catetory, click OK, then select the desired Category from the list and click OK.
  5. Tab/Enter past the description.
  6. Click Save.
  7. If you want the category automatically created on new jobs when an entry is made to a cost code, make sure to add the category to appropriate cost codes under Setup, Standard Cost code.
DocLink: Error: "Job [job ID] does not exist"/"Extra [extra ID] does not exist"/"Cost Code [cost code ID] does not exist" (rejections in AP Import Invoices or when sending invoices to AP from another application or software)
DocLink: How to add a Cost Code to a Job.

[BCB:156:Chat 300 CRE US:ECB]
Defect ID
542228
Steps to duplicate
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