| My payroll check did not post (Check status not Printed) |
Cause | The check status is New, Processed, or Altered. |
Resolution | In order for a payroll check to post, the status must be Printed, Manual, or Voided. Verify the status of the checks in the New file: - From the Payroll Inquiry menu, select Check Information, Check Activity, New file.
- Review the list of checks for any checks with a Check Status of New, Processed, or Altered.
- If these checks need to be posted, you need to get the checks to a printed status.
- If the Check status is Altered or New, Process the checks with Task, Process payroll, then use Print checks or Generate Direct Deposit.
- If the Check Status is Processed, use Print checks or Generate Direct Deposit.
- If the checks do not need to be posted, delete the checks.
Note: Checks with a status of Accrued will need to be voided. See article 20440 "DocLink: How do I void a Payroll check or direct deposit?"- Open Enter Checks.
- Select any view.
- Enter the Employee ID and the Period End date, and Check Sequence
- Review the check details to confirm the correct check was selected.
Note:If you do not see Delete Check, press Cancel Check. - Press Delete Check
DocLink: What are the meanings of the check status in PR? DocLink: How do I generate direct deposits? DocLink: How do I print checks in Payroll? DocLink: How do I print a manual check in Payroll?
[BCB:156:Chat 300 CRE US:ECB]
|
|