| | An AP invoice keeps auto selecting for payment for zero dollars and uses up a check number |
| Cause | | Invoice has distributions that are fully paid, but still have a status of Open. |
| Resolution |
- Using an Invoice Register inquiry drill down into the affected invoices distribution summary view and add a column for Status.
- Make note of each distribution where the Amount and Amount paid equal, but the status is still Open.
- Use Tasks, Record Manual/Print Quick check to apply a dummy manual check to the invoice for a zero check amount being careful to remove any distribution amount that is not yet fully paid.
- Accept the manual payment.
- Verify the invoice no longer shows as auto selected for zero dollars in your Select Invoices to Pay screen.
DocLink: Fully paid Accounts Payable invoice shows as open on task or report
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