How to temporarily disable third-party program enhancements
Description

  Note : Not all third-party program enhancements follow Master Developer programming standards. Following these procedures may result in other errors or unexpected behavior. 

Cause

Resolution
[BCB:1:Backup warning:ECB]


[BCB:5:Third-party support:ECB]

Note: It is important to remember that if you perform the following procedure and the error no longer occurs, then it helps prove that the issue is due to third-party enhancements. However, if you perform the following procedure and the error still occurs, It may still be possible (but not as likely) that the issue is due to third-party enhancements, because not all third-party enhancements follow the "Links" folder rule and not all third-party programs are stored in the "Links" folder.

  1. Log all users out of the Sage 100 system. (If this is an Advanced or Premium edition, also stop the Service or Application running Sage 100).
  2. Create a new backup folder (whether on the Windows Desktop, or elsewhere on the server) for the purpose of temporarily storing third-party program files.
  3. Use File Explorer to access the "..\MAS90\Links" folder on the server where Sage 100 is installed.
  4. In the "Links" folder, move every file (except "Default.pvc") to the new backup folder that was created.
  5. Log back into the Sage 100 system. (If this is an Advanced or Premium edition, restart the Service or Application running Sage 100 first.)
  6. Attempt to perform the task or re-create the error condition.
  7. When done, move all the files taken out of the "Links" folder back into place.

If you suspect that the third-party program enhancements also includes Custom Office (Customizer Selection) modifications, you may also perform the following - after moving the program files, but before attempting to re-create the error condition.

  1. From the Sage 100 Desktop, go to File / Run
  2. Enter "*ESC" as the program (without quotes, including the asterisk).
  3. Select "Yes" when prompted to enable Escape Trapping.
    • Note: This procedure only applies to a single workstation.
  4. To later disable the Escape Trapping that was enabled, run "*ESC" again to select "Yes" to disable Escape Trapping. Or, log out of Sage 100 at the workstation, then log back in again.

DocLink: How to enable program Escape Trapping; How to temporarily disable Custom Office, Customizer Selection modifications to task windows or screens


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