| How to temporarily disable third-party program enhancements |
Description | Note : Not all third-party program enhancements follow Master Developer programming standards. Following these procedures may result in other errors or unexpected behavior. |
Resolution | [BCB:1:Backup warning:ECB]
[BCB:5:Third-party support:ECB]Note: It is important to remember that if you perform the following procedure and the error no longer occurs, then it helps prove that the issue is due to third-party enhancements. However, if you perform the following procedure and the error still occurs, It may still be possible (but not as likely) that the issue is due to third-party enhancements, because not all third-party enhancements follow the "Links" folder rule and not all third-party programs are stored in the "Links" folder. - Log all users out of the Sage 100 system. (If this is an Advanced or Premium edition, also stop the Service or Application running Sage 100).
- Create a new backup folder (whether on the Windows Desktop, or elsewhere on the server) for the purpose of temporarily storing third-party program files.
- Use File Explorer to access the "..\MAS90\Links" folder on the server where Sage 100 is installed.
- In the "Links" folder, move every file (except "Default.pvc") to the new backup folder that was created.
- Log back into the Sage 100 system. (If this is an Advanced or Premium edition, restart the Service or Application running Sage 100 first.)
- Attempt to perform the task or re-create the error condition.
- When done, move all the files taken out of the "Links" folder back into place.
If you suspect that the third-party program enhancements also includes Custom Office (Customizer Selection) modifications, you may also perform the following - after moving the program files, but before attempting to re-create the error condition. - From the Sage 100 Desktop, go to File / Run
- Enter "*ESC" as the program (without quotes, including the asterisk).
- Select "Yes" when prompted to enable Escape Trapping.
- Note: This procedure only applies to a single workstation.
- To later disable the Escape Trapping that was enabled, run "*ESC" again to select "Yes" to disable Escape Trapping. Or, log out of Sage 100 at the workstation, then log back in again.
DocLink: How to enable program Escape Trapping; How to temporarily disable Custom Office, Customizer Selection modifications to task windows or screens
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