Error occurs when restoring a backup

1. On the Select Restore File screen, select only the folder or drive location of the backup. Don't select the backup file name.
2. Next, select the backup file name on the right side of the screen.
3. This will populate the Restore File Name on the bottom of the screen with the correct backup file name.
   

Error occurs when selecting to backup a database

1. In the Select Backup File Name screen, make sure there’s a valid path listed under Current File.
2. If the field is blank or the path is invalid, choose a location to save the backup.
   
3. Continue your backup.