Cash Receipts Report does not include deposit transactions
Description
Cause

The Cash Receipts Report displays all checks deposited and all invoices (or miscellaneous general ledger distribution) to which they are applied are detailed along with the cash amounts applied, discounts applied, and invoice balance information.

All other transactions can be displayed on the Deposit Transaction Report which includes sales order deposits (paid by cash or credit card) and sales order payments (paid by credit card or ACH) that are entered and updated in the Sales Order module, as well as credit card and ACH payment receipts entered in Cash Receipts Entry.

Resolution
  1. Open Accounts Receivable, Setup, Accounts Receivable Options.
  2. Select History Tab
  3. Review settings for Retain Deposit Transaction History
    • None if you do not want to retain any deposit transaction history. (Deposit Transaction Report cannot be printed if None is selected.)
    • Checks to ONLY want to retain history for check transactions.
    • Credit Cards to ONLY retain history for credit card transactions.
    • Other Types to ONLY retain history for other types of deposit transactions
    • All to retain history for all transaction types.
  4. Note: Retaining Deposit transaction history is determined by option selected at the time of the cash receipt update.
DocLink: How to use Cash Receipts Entry to apply credit memos and prepayments to invoices
Defect ID
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