Use Cash Receipts Entry to apply credit memos and prepayments to invoices
Description
Cause
Resolution
  1. Open Accounts Receivable, Main, Cash Receipts Entry.
    •  NOTE: If you enable Batch Entry, create a new or select an existing batch. Click Accept to continue
  2. Enter the following in the Cash Receipts Deposit window.
    • Deposit Number, or click Next Deposit Number
    • Bank Code
    • Deposit Date, this will be the posting / transaction date
    • Cash Deposit Amount, enter 0.00 if you received no cash
  3. Click, Accept.
  4. Enter the following in the Cash Receipts Entry window.
    • Customer Number
    • Check Number - if you haven't received a check, use APPLY followed by a number. For example, APPLY123
    • Press the Enter or Tab key
  5. In the Amount Received field, enter 0.00 unless you received cash.
  6. Click the Lines tab.
  7. Select negative balance records first (credit memos, prepayments, negative invoices).
    • Click, Select Invoices icon
  8. Hold CTRL, click both negative and positive invoices and click OK.
    • The invoices now populate the Lines tab
  9. In Amt Posted.
    • Enter the credit amount as a negative for the credit balance invoice
    • Enter the invoice amount as a positive for the positive balance invoice
  10. Use the Balance field to confirm updated balances. This is the balance of the credit memos, prepayments, or invoices after updating the deposit.
  11. Make sure the Posting Balance is 0.00 before clicking Accept.
  12. Click, Printer icon to print or preview the Cash Receipts Journal, then update it.
[BCB:155:Chat 100 US:ECB]







Steps to duplicate
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