| How to apply a debit memo to an invoice in Accounts Receivable |
Cause | This step is necessary if the Apply To invoice field was not used when the debit memo was created. |
Resolution |
- Open Accounts Receivable, Main, Cash Receipts Entry
- Select, Customer Number
- Enter, Check Number (APPLY or something similar)
- Leave Amount Received as 0.00
- Click, Lines tab
- Select both the debit memo and invoice to apply it to
- On the debit memo line, Amount Posted should be entered as a POSITIVE
- On the invoice line, Amount Posted should be entered as a NEGATIVE
- Note the Balance column should show the new balance for both records after updating
- Print/Update the Cash Receipts Journal
DocLink: How to use Cash Receipts Entry to apply credit memos and prepayments to invoices
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