Cannot print to a thermal or label printer (such as a Dymo or Zebra or Brother QL series)
Description
Cause
Resolution
[BCB:5:Third-party support:ECB]

Although it is possible to print to thermal printers (such as Dymo® or Zebra® brand, or the Brother® QL series), thermal and label printers are not supported nor tested for Sage 100.

Note: Forms often have to be heavily modified via Crystal Reports Designer to customize paper size and alignment to the specifics of the brand and model and paper/label size. This requires expertise in Crystal Reports and minute adjustments and extended iterations of trial-and-error.. Sage Customer Support does not assist with creating or troubleshooting custom Crystal Reports forms or reports. You may want to consider enlisting the assistance of a qualified technician or local channel partner.

DocLink: How to find or access additional Crystal Reports resources and help for Sage 100
DocLink: How to create a new custom paper size for a printer
DocLink: How to troubleshoot printing problems in Sage 100
Defect ID
Steps to duplicate
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