Solution Properties
Solution ID:
224924450060374
Last Modified Date:
Thu Sep 08 13:18:05 UTC 2022
Taxonomy Path:
Category//Transactions
Author:
LegacyAuthorUS
When I attempt to delete a commitment the module freezes.
Description
Cause

Unposted entries exist for this commitment.

Resolution
Post entries for the applicable commitments:

  1. Use windows Task Manager to close Job Cost.
  2. From the Job Cost Tasks menu, select Post Entries and click Start.
  3. Review the Post Entries journal for any rejecting entries.
  4. From the Job Cost Inquiry menu, select Entries, All Entries and select the New File.
  5. Add a condition for the Commitment and confirm there are no unposted entries.
  6. From the Job Cost Tasks menu, select Commitments.
  7. Select the commitment and click Delete Commitment.

If the problem persists, archive the commitment:

  1. From the Job Cost Tasks menu, select Commitments.
  2. Select the commitment.
  3. Change the Amount or Pretax Amount for each line item to 0.00.
  4. Click Save Commitment and Finish.
  5. Archive the commitment. For more information, see article 17997 DocLink: How do I archive jobs, commitments, and transactions in Job Cost?

DocLink: How do I contact technical support for Sage 300 Construction and Real Estate?
DocLink: How do I archive jobs, commitments, and transactions in Job Cost?
DocLink: How do I delete or remove a Job Cost or Project Management commitment?

[BCB:156:Chat 300 CRE US:ECB]
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