| | With Fujitsu Paperstream Scanning Software a "Save as PDF" Window appears when printing to Paperless Office in Sage 100 |
| Description |
Removed the checkbox for "Use Lockfile" to stop the "Save As" prompt in File \ Run \ PL_AdvancedOptions_ui.
(note: unselecting "Use Lockfile" could result in merged documents if users simultaneously use Sage 100 Paperless Office creating PDF files)
Bluebeam PDF from Revo will also generate a prompt to "Save As". In the Bluebeam Administrator there is a Printer tab, then in Printer Options there is a check box for (Prompt for File Name). Remove the check in the box, click Apply and Ok.
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| Cause |
Fujitsu Paperstream scanning software
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| Resolution |  CAUTION: Use caution when working with the below product functionality. Always create a backup of your data before proceeding with advanced solutions. If necessary, seek the assistance of a qualified Sage business partner, network administrator, or Sage customer support analyst.
CAUTION: Sage support can't assist with third-party products, hardware, report customizations, or state and federal tax questions. Refer to our Scope of Support for more info. Contact your Sage business partner, network administrator, or accountant for assistance.
- Verify the port on the "Sage PDF Converter" or "Sage 100 PDF Converter" is set to its own local Port (Printer Properties / Ports Tab)
- Uninstall the Fujitsu Paperstream software and test printing to Paperless in Sage 100 ERP
- If necessary, contact the manufacturer of the 3rd party software to inquire about a fix that is compatible with our Amyuni driver
DocLink: What are the 5 methods to install the Sage PDF Converter
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