What are the 5 methods to install the Sage PDF Converter
Description
Cause
Resolution
[BCB:4:Operating system warning:ECB]


NOTE: User Account Control (UAC) may prevent the installation of the Sage PDF Converter. It is recommended that on Windows 7 and Server 2008 Operating Systems to disable this feature temporarily, then reboot prior to trying any installation method.  Enable UAC after installation is complete and able to create Paperless Office PDFs

The Sage PDF Converter installation though Workstation setup incorporates 3 elements:

  • Installation of the "Sage PDF Converter" Printer object in Windows
  • Establishment of the Registry Entry under HotkeyCurrentConfig/Software/Sage PDF Converter
  • Establishment of the CDINTF300.dll (Driver) to Windows/System32 (32 bit Operating Systems) or Windows/SysWow64 (64 bit Operating Systems)

Manual Installation Methods 3, 4, and 5 generally will require that you populate both the Registry and the Driver manually. Copy them from a workstation that works, or contact Sage Support to obtain a copy.

The Articles referenced below are linked in the "Related Resources" section at the end of this article.

  1. Method 1- Run workstation setup on the affected workstation (see How to Install Workstation Setup).
  2. Method 2 - Install the Converter from PL_AdvancedOptions_UI (see How to install and uninstall the PDF converter).
  3. Method 3 - Browse to the ..\MAS90\Home folder and run PDFInstall.exe. If the file will not run on Windows 7, Right click the file and choose Run As Administrator. Once you have done this, be sure to process the additional steps located in the article. (see Printing to Paperless Office Hangs...)
  4. Method 4 - Manual Installation Using MAS90/Home/Amyuni.inf (this file is only available in MAS 90 4.40 but it also works on 4.30). (See Error Code 1801...).
  5. Method 5 - Using the Server's drivers to update the workstation (see Operation could not be completed...)


DocLink: "Error Code 1801: The Printer Name is invalid" appears in the Converter Installation log and the Sage 100 PDF Converter is not installed in Sage 100
DocLink: "Operation could not be completed Error Code 0x0000002" when installing the Sage PDF Converter Manually in Sage MAS 90 and MAS 200
DocLink: Printing to Paperless Office hangs and does not complete or respond; or Printer not activated, error code -30" or error code -41
DocLink: How to install and uninstall the Sage 100 PDF converter

[BCB:155:Chat 100 US:ECB]








Defect ID
Steps to duplicate
Related Articles