Check posted in Payroll doesn't show as posted in Cash Management
Description

There are checks in Cash Management that show on the bank reconciliation report, but don't show in the Reconcile task.

Cause

The Create Entries to Cash Management setting was turned off in PR Settings, Post and Interface Settings after you printed checks in Payroll but before you posted the Payroll checks.

Resolution

Confirm entry statuses

  1. Confirm payroll checks exist in Cash Management and the Posted box is unmarked.
    1. Cash Management, Edit Register, Select Payroll Bank, search for unposted payroll checks.
    2. Make a list of unposted payroll check numbers and check dates.
  2. Confirm you posted checks to the current check transaction file in Payroll.
    1. Payroll, Inquiry, Check Information, Check Activity, select Current transaction file.
    2. Use Conditions to search for Check numbers.

If you confirm both statuses above, this may require a billable file fix. Contact Sage Expert Services for a resolution.

 

[BCB:156:Chat 300 CRE US:ECB]
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