| Check posted in Payroll doesn't show as posted in Cash Management |
Description | There are checks in Cash Management that show on the bank reconciliation report, but don't show in the Reconcile task. |
Cause | The Create Entries to Cash Management setting was turned off in PR Settings, Post and Interface Settings after you printed checks in Payroll but before you posted the Payroll checks. |
Resolution | Confirm entry statuses - Confirm payroll checks exist in Cash Management and the Posted box is unmarked.
- Cash Management, Edit Register, Select Payroll Bank, search for unposted payroll checks.
- Make a list of unposted payroll check numbers and check dates.
- Confirm you posted checks to the current check transaction file in Payroll.
- Payroll, Inquiry, Check Information, Check Activity, select Current transaction file.
- Use Conditions to search for Check numbers.
If you confirm both statuses above, this may require a billable file fix. Contact Sage Expert Services for a resolution. [BCB:156:Chat 300 CRE US:ECB] |
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