Restore a backup file
If you have a backup file, restore it. Backup files (*.bbk) from version 2012.1 and later restore into databases created in newer versions.
Convert through an intermediate version
Update the database in an intermediate version and complete the conversion in a separate environment.
Contact Sage Expert Services
Download links for versions earlier than 2024.0 are no longer available.
If you're using a version earlier than 2023.0, and the database shows
Incompatible Version, engage Sage Expert Services to update the data.
See Sage Expert Services (SES).