How to change the Desktop view between Classic or Standard in Sage 100
Description
Note: The Standard view is only available to customers that subscribe to the Sage 100c support plan in Sage 100 versions 2016 - 2019.
Note: If somehow you get the Classic Desktop in Sage 100 2020 or higher, check for another Workstation Setup client install for a previous version of Sage 100. You may have to uninstall that previous version, rename the "Sage 100" folder on the workstation's "C:\Users\<Windows account>\Documents" folder, and reinstall the Workstation Setup client for Sage 100 2020 or higher.
Cause
Resolution
[BCB:5:Third-party support:ECB]

Note: The Classic Desktop view is not available in Sage 100 2020 and higher.

The first time you access Sage 100 version 2016 through 2019 from a workstation, it will prompt you to choose the Desktop view (Classic or Standard). If you would like to change this view afterwards, please follow the steps below.

  1. Browse to the local MAS90 folder on the computer. (ie: C:\Sage\Sage 100 Workstation 2016\MAS90)
  2. Click on the Launcher folder.
  3. Click on the Launch32.exe file.
  4. Select the correct view.
  5. Click OK and the changes will be applied the next time you open the program.

Or

  1. Open Launcher sign-in, type in user name, tab,
  2. Click Settings button, toward the bottom of the pop up, change the drop down next to "Desktop" to either classic or standard.
  3. Finish signing in and new desktop will display.

Or

Possible Workaround:

  1. Browse to user's Documents folder (C:\users\username\Documents)
  2. Rename 'Sage 100' folder
  3. Open Sage 100
  4. Select choice of Classic or Standard Desktop
  5. Select OK
    • Standard Desktop View is only available in Sage 100c
    • Sage 100c is available to customers purchasing a new subscription support plan
  • Note: Renaming the "Sage 100" folder for the system to create a new one, may result in loss of the user's "Favorites".
DocLink: How to change the Desktop View between Classic or Standard in 2017 and higher
DocLink: Business Insights Explorer Views appear blank or no data appears in panes

[BCB:155:Chat 100 US:ECB]
Defect ID
Steps to duplicate
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