| Unable to start the Pervasive/Actian service because all options are grayed out |
Cause | - Pervasive Service is disabled
- Pervasive is not running as a Service
- Pervasive is damaged
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Resolution | - Right-click Pervasive PSQL Workgroup Engine and select Properties
- If you have upgraded to Sage 50 US 2020, look for Actian PSQL Workgroup Engine instead.
- Change Startup Type to Automatic
- Select OK
- Right-click Pervasive PSQL Workgroup Engine (or Actian PSQL Workgroup Engine) and select Start
- If this does not resolve the issue, uninstall and reinstall Pervasive, follow Article ID 11814: DocLink: How to completely remove and reinstall Pervasive/Actian
- Verify Pervasive/Actian is now started
[BCB:161:Chat 50 US:ECB]
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