How to completely remove and reinstall Actian (formerly Pervasive)
Description
Cause
Resolution

Step 1: Remove Actian

  1. Close Sage 50 and verify all users have exited before removing Actian PSQL Workgroup Engine at the server.
  2. Press the Windows+R keys on the keyboard and type AppWiz.cpl in the Open box and click OK to access Programs & Features.
  3. Uninstall any listed version of Actian Zen Workgroup.
  4. Close the Control Panel and press the Windows+R keys again.
  5. Type C:\ and click OK.
  6. If present, delete the folders pvsw and pvswarch.
  7. If present, delete any file named ActianZen_v[version number]_Install.log and/or ActianZen_v[version number]_Patch.log.
  8. Browse to C:\Windows and if present, delete pvsw.log.
  9. Browse to C:\ProgramData.
     NOTE: You may need to show hidden files and folders to see this folder. See How to show file extensions and hidden files, folders, and drives.
  10. If present, rename the Actian folder to OldActian.
  11. Browse to C:\Program Files or C:\Program Files (x86).
  12. If present, rename the Actian folder to OLDActian.
  13. Browse to C:\Program Files\Common Files or C:\Program Files (x86)\Common Files.
  14. If present, rename the Actian folder to OLDActian.
  15. Close File Explorer.
  16. Press the Windows+R key again and type regedit, then click OK.
  17. Right-click Computer, left-click Export, and save a backup of the Registry to the Desktop of the computer.
  18. Browse to HKEY_LOCAL_MACHINE\Software or HKEY_LOCAL_MACHINE\Software\Wow6432Node.
     NOTE: Don't delete the Wow6432Node folder itself - only the individual registry keys named in Step 19 below.
  19. If present, delete Actian, Pervasive Software, and PEYX489ZK.
  20. Close Registry Editor.

 

Step 2: Manually Reinstall Actian

  1. In File Explorer, browse to the installation folder located at C:\Sage\Sage50_[version] or browse to the Program Path to open the PeachtreeInstaller20xx folder. See How to find the data path and program path.
  2. Open the PervasiveMin folder and double-click SetupWorkgroup32_x86.exe.
  3. Select Next.
  4. Accept the license agreement, click Next.
  5. Select Run as a Service, click Next.
  6. Select Complete and click Next.
  7. Select Install and click Finish.

 

Alternatively:

Steps to duplicate
Related Solutions

How do I create a backup?
How do I back up or restore registry keys in the Windows Registry Editor?