How to register Premier Planning
Description
Cause
Resolution

Find your registration information

  1. Sign in to the Customer Portal.
  2. To find your serial number and activation code:
    • Open Activation Codes.
    • Select Details.
    • Select the correct product from Select Product.
    • View the Serial Number and Activation Code.
  3. To find your company ID:
    • Open My Account.
    • Select Profile Details.
    • View the Company ID.

Registration notes

  • You don't need a new activation code when upgrading the product version.
  • For versions 2022.0 and higher, Sage Fixed Assets can retrieve registration information using only the customer number and serial number.
Note: Subscription renewals don't update unlocking codes in Fusion or the Customer Portal. If you use version 2021.1 or earlier, update to a newer version and use automated registration. This updates the subscription expiration date correctly.

Automated registration

Open the registration utility

  1. On the server that hosts Sage Fixed Assets - Premier Server:
    • Open Database Utility - Premier Planning and select Registration.
    • Or select Start, Programs, Sage Fixed Assets, and Registration - Premier Planning.
  2. From a workstation with Sage Fixed Assets - Premier Client installed:
    • Select Start, Run.
    • Browse to:
      \\Servername\SFAServ\Premier Client\500BCNETREG.EXE
      

Register the product

  1. In the Registration Status window, select Register.
  2. Enter your Customer Number.
  3. Enter your Serial Number.
  4. Select Activate.
Note:
  • You'll need an internet connection.
  • The customer number contains 10 digits and begins with 400.
  • The serial number contains nine digits and a dash, for example: XXXX-XXXXX.

Verify registration

  1. Wait while Sage Fixed Assets validates your licenses.
  2. Select OK.
  3. Verify that all expected products display one of these statuses:
    • Purchased
    • Subscribed
  4. Verify that the Subscription Expiration Date is a future date.
If registration fails, use the manual registration method or review Troubleshooting registration errors.

Manual registration

Open the registration utility

  1. On the server that hosts Sage Fixed Assets - Premier Server:
    • Open Database Utility - Premier Planning and select Registration.
    • Or select Start, Programs, Sage Fixed Assets, and Registration - Premier Planning.
  2. From a workstation with Sage Fixed Assets - Premier Planning installed:
    • Select Start, Run.
    • Browse to:
      \\Servername\SFAServ\Premier Client\500BCNETREG.EXE
      

Enter registration details

  1. In the Registration Status window, select Register.
  2. Enter your Customer Number.
  3. Enter your Serial Number.
  4. Select Enter Code.
  5. Enter the Activation Code.
  6. Enter the Unlocking Code if prompted for a subscription license.
Note:
  • Include the dash in the serial number, for example: XXXX-XXXXX.
  • Enter each four-character activation code segment separately.
  • Press Tab or click between fields.

Enter subscription unlocking codes

Version 2021.1 and earlier
  1. Leave the populated activation code unchanged.
  2. Select OK.
  3. Enter the Unlocking Code when prompted.
Version 2022.0 and later
  1. Enter the Activation Code.
  2. Enter the Unlocking Code.
  3. Select OK.

Verify registration

  1. Return to the Registration Status window.
  2. Verify registered products display:
    • Purchased, or
    • Subscribed
  3. Verify the Subscription Expiration Date is a future date.
  4. Select Close.
Steps to duplicate
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