| | How to register Premier Planning |
| Resolution | Find your registration information - Sign in to the Customer Portal.
- To find your serial number and activation code:
- Open Activation Codes.
- Select Details.
- Select the correct product from Select Product.
- View the Serial Number and Activation Code.
- To find your company ID:
- Open My Account.
- Select Profile Details.
- View the Company ID.
Registration notes - You don't need a new activation code when upgrading the product version.
- For versions 2022.0 and higher, Sage Fixed Assets can retrieve registration information using only the customer number and serial number.
Note: Subscription renewals don't update unlocking codes in Fusion or the Customer Portal. If you use version 2021.1 or earlier, update to a newer version and use automated registration. This updates the subscription expiration date correctly. Automated registration Open the registration utility - On the server that hosts Sage Fixed Assets - Premier Server:
- Open Database Utility - Premier Planning and select Registration.
- Or select Start, Programs, Sage Fixed Assets, and Registration - Premier Planning.
- From a workstation with Sage Fixed Assets - Premier Client installed:
Register the product
- In the Registration Status window, select Register.
- Enter your Customer Number.
- Enter your Serial Number.
- Select Activate.
Note:
- You'll need an internet connection.
- The customer number contains 10 digits and begins with 400.
- The serial number contains nine digits and a dash, for example: XXXX-XXXXX.
Verify registration
- Wait while Sage Fixed Assets validates your licenses.
- Select OK.
- Verify that all expected products display one of these statuses:
- Verify that the Subscription Expiration Date is a future date.
Manual registration
Open the registration utility
- On the server that hosts Sage Fixed Assets - Premier Server:
- Open Database Utility - Premier Planning and select Registration.
- Or select Start, Programs, Sage Fixed Assets, and Registration - Premier Planning.
- From a workstation with Sage Fixed Assets - Premier Planning installed:
Enter registration details - In the Registration Status window, select Register.
- Enter your Customer Number.
- Enter your Serial Number.
- Select Enter Code.
- Enter the Activation Code.
- Enter the Unlocking Code if prompted for a subscription license.
Note: - Include the dash in the serial number, for example: XXXX-XXXXX.
- Enter each four-character activation code segment separately.
- Press Tab or click between fields.
Enter subscription unlocking codes Version 2021.1 and earlier - Leave the populated activation code unchanged.
- Select OK.
- Enter the Unlocking Code when prompted.
Version 2022.0 and later - Enter the Activation Code.
- Enter the Unlocking Code.
- Select OK.
Verify registration - Return to the Registration Status window.
- Verify registered products display:
- Verify the Subscription Expiration Date is a future date.
- Select Close.
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