Sage 100 task windows randomly close or hang or display connection errors on a wireless connection

Solution Properties

Solution ID:

225924250081396

Last Modified Date:

Thu Jul 08 13:53:35 UTC 2021

Taxonomy Path:

Category//Performance//Connectivity

Author:

[email protected]

Sage 100 task windows randomly close or hang or display connection errors on a wireless connection

Description

Cause

Unstable wireless network connection

Resolution

[BCB:3:Network warning:ECB]

Hard-wire connection to device
Check for dropped packets
Microwave ovens, mobile phones, cordless phones, and other devices have been known to directly cause interference over wireless connections (and even unshielded cable connections)

Note: Per the Supported Platform Matrices, "Wireless local area networks (WLANs) are not recommended for desktop or laptop connections, because using a wireless LAN may result in dropped packets and lost connections."

DocLink: How to determine software, hardware, and operating system requirements for Sage 100
DocLink: Supported Platform Matrices (SPM) for Sage 100; System requirements and specifications
DocLink: What is data corruption? What are some causes of data corruption?

Defect ID

Steps to duplicate