| | Error: "CANNOT VOID INVOICE..." voiding vendor invoice |
| Description | "CANNOT VOID INVOICE. You can void only invoices that have not had any adjustment activity." |
| Resolution | Void a Vendor invoice using a credit memo - Browse to AP, Invoices, Credit Memos.
- Select the Vendor Id.
- For Apply to, select Invoices.
- Select the invoice number.
- Enter the Date for the Credit Memo (Generally the same date as the invoice date).
- Enter the Amount of the invoice.
- Select the same General Ledger account number debited on the original invoice.
- Post.
Void a negative Vendor invoice by performing a debit memo - Select AP, Invoices, Debit Memos.
- Select the Vendor Id.
- For Apply to, select Invoices.
- Select the invoice number.
- Enter the Date for the Debit Memo (Generally the same date as the invoice date).
- Enter the Amount of the invoice.
- Select the same General Ledger account number credited on the original negative invoice.
- Post the debit memo.
[BCB:163:Chat BusinessWorks US:ECB]
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