First confirm the ..\MAS90\BIExplorer\Views folder exist and is populated with subfolders corresponding to the VIew (i.e., Account, Customer, Vendor)
Option I: Verify HKEY_CURRENT_USER\Software\Sage Software\BIE Explorer\Products\MAS90\Viewspath\ has the correct path to the Views folder
- Click the Start, Run.
- In the Open field, enter Regedit click OK.
- Navigate to HKEY_CURRENT_USER\Software\Sage Software\BIE Explorer\Products\MAS90\Viewspath\
- Verify 'Viewspath' Registry entry exist on the right panel and the it contains the correct path to the Views folder (i.e. \\ServerName\Share\MAS90\BIExplorer\Views\)
- If Viewspath is missing, perform the following steps to add it
- Right-click HKEY_CURRENT_USER\Software\Sage Software\BIE Explorer\Products\MAS90 then select New, String Value
- Rename to Viewpath then press Enter
- Double-click Viewpath
- Enter the path to the Views folder located under the ...\MAS90\BIExplorer (i.e. \\ServerName\Share\MAS90\BIExplorer\Views\)
- Click OK
- Exit Registry Editor
Option II: Rename Registry Key
- Click the Start, Run.
- In the Open field, enter Regedit click OK.
- Navigate to HKEY_CURRENT_USER\Software\Sage Software\BIE Explorer
- Rename BIE Explorer and relaunch BI Explorer from workstation again
- Note: This subkey will get recreated on first use