Summary
The Sage application opens off screen or minimized on the Windows taskbar.
Resolution
Use Keyboard Shortcuts
- Select the off-screen window from the taskbar.
- Press Alt + Space, then M (for Move).
- Use the arrow keys to move the window back into view.
Cascade Windows
- Right-click on the taskbar.
- Select "Cascade windows" to bring all open windows into view.
Open Task Manager
- Right-click the Windows Taskbar.
- Select Task Manager.
- Locate the application in Processes.
- Click the caret symbol on the left to expand.
- Right-click the application in the submenu.
- Choose Maximize.
Restart workstation
- Restart your workstation.
- Relaunch Sage.
- Confirm the windows open normally.
For Sage 100 Contractor only
- Open Windows Task Manager.
- Right-click Sage 100 Contractor, in the Processes column.
- Select End Task.
- Open Windows File Explorer.
- Go to C:\Users\Username\AppData\Local\Sage\Sage 100 Contractor SQL.
- Rename Sage100Contractor.user.config to Sage100Contractor.user.config.OLD.
For Sage 300 Construction and Real Estate (CRE) only
- Close all modules of Sage 300 Construction and Real Estate.
- Press the Windows Key + R and type "regedit".
- Rename HKeyCurrentUser\software\timberline to HKeyCurrentUser\software\timberlineOLD.
- Open Sage Desktop.
If this occurs only within a specific module of Sage 300 CRE
- Close all modules of Sage 300 Construction and Real Estate.
- Press the Windows Key + R and type "regedit".
- Go to Computer \HKEY_CURRENT_USER\SOFTWARE\Timberline.
- Right-click the folder with the name of the module opening off screen.
- Select Rename.
- Add OLD to the end of the file name.
- Open Sage 300CRE and the module.