Summary
The Sage application opens off screen or minimized on the Windows taskbar.
Resolution
Use Keyboard Shortcuts
- Select the off-screen window from the taskbar
- Press Alt + Space, then M (for Move)
- Use the arrow keys to move the window back into view
Cascade Windows
- Right-click on the taskbar
- Select "Cascade windows" to bring all open windows into view
Open Task Manager
- Right-click the Windows Taskbar
- Select Task Manager
- Locate the application in Processes
- Click the caret symbol on the left to expand
- Right-click the application in the submenu
- Choose Maximize
For Sage 100 Contractor only
- Open Windows Task Manager
- Right-click Sage 100 Contractor, in the Processes column
- Select End Task
- Open Windows File Explorer
- Go to C:\Users\Username\AppData\Local\Sage\Sage 100 Contractor SQL
- Rename Sage100Contractor.user.config to Sage100Contractor.user.config.OLD
For Sage 300 Construction and Real Estate (CRE) only
- Close all modules of Sage 300 Construction and Real Estate
- Press the Windows Key + R and type "regedit"
- Rename HKeyCurrentUser\software\timberline to HKeyCurrentUser\software\timberlineOLD
- Open Sage Desktop
If this occurs only within a specific module of Sage 300 CRE
- Close all modules of Sage 300 Construction and Real Estate
- Press the Windows Key + R and type "regedit"
- Go to Computer \HKEY_CURRENT_USER\SOFTWARE\Timberline
- Right-click the folder with the name of the module opening off screen
- Select Rename
- Add OLD to the end of the file name
- Open Sage 300CRE and the module