How to sign up to 2-factor authentication (2FA)

Summary

Use 2-factor authentication to add extra security to your Sage account.

2-factor authentication adds extra security to your Sage account. Every time you log in, you need to provide a code
You can have your Sage product 'remember you' the next time you log in. This means you need only enter a second form of verification via passcode after 30 days

NOTE: We recommend you always set up your own user login details rather than sharing login details.

Sage 2FA is compatible with most authenticator apps. A few of the best-known are Microsoft Authenticator, Google Authenticator, and Authy Authenticator.

Download the app of your choice from the App Store on iPhones or Google Play on Android phones.
Use the authenticator app to scan the QR code.
Then enter the 6-digit code generated by the app and click Continue.
Record the recovery code and store in a safe location.
NOTE: You’ll need this code to access your account without your mobile phone.
Select the I have recorded my recovery code check box, then click Continue.
You have activated 2-factor authentication. You’ll begin to receive codes to your mobile device when logging in to your product or service.

Select Verify a different way instead, at the bottom of the screen.
Select the Phone option. Enter your phone number in the Phone call box and click Continue.
Answer the call or listen to your voicemail to hear your one-time passcode. Enter the code and click Continue.
Record the recovery code and store in a safe location.
NOTE: Use this code to access your account to retrieve the one-time passcode when logging into your account.
Select the I have recorded my recovery code check box, then click Continue.
You'll begin to receive codes to your mobile device when logging in to your product or service.

Select Verify a different way instead, at the bottom of the screen.
Select the Phone option. Enter your phone number in the Text message box and click Continue.
Check the text messages to retrieve your one-time passcode. Enter the code and click Continue.
Record the recovery code and store in a safe location.
NOTE:

You'll need this code to access your account to retrieve the one-time passcode.
Select the I have recorded my recovery code check box, then click Continue.
You’ll begin to receive codes to your mobile device when logging in to your product or service.