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User-Maintained payroll is not calculating

Created on  | Last modified on 

Description

Cause

  • Not subscribed to Sage 50—U.S. Edition Payroll Tax service
  • TAXTABLE.DAT damaged in your company data folder

Resolution

Option I: Not subscribed to tax service

  • Sage 50 will allow you to enter manual deductions in the payroll module.
  • Beginning in Sage 50 release 2013:
    • You must have a valid payroll tax subscription in order to automatically calculate payroll deductions.
    • For information on how to subscribe to the Sage 50 Payroll Tax service see the Additional Information section.

Option II: TAXTABLE.DAT damaged

  1. You need to restore a good TAXTABLE.DAT, refer to Article ID 16574 (Changes to Payroll Settings will not save) in the Related Resources section for assistance.
  2. Verify User-Maintained payroll is calculating.
DocLink: Changes to Payroll Settings will not save