General ledger (GL) account field is missing on task windows

Summary

How to resolve the issue in which the GL Account field is missing on invoices, payments, payroll, and other task windows in Sage 50 Accounting.

Cause

  • GL accounts hidden in the Global Options
  • You’re looking at the Payments screen and didn’t select the tab Apply to Expenses
  • You’re looking at the Receive Money screen and didn’t select the tab Apply to Revenues
  • General ledger accounts are missing or inactive
  • Reinstalling or upgrading the program can reset the defaults

Resolution

 TIP: The General Ledger Account ID fields default to hidden. You’ll need to close and reopen any task windows that were open for changes to apply. 

  1. Select Options, and then click Global.
  2. Select the Accounting tab. Under Hide General Ledger Accounts, clear the Accounts Receivable, Accounts Payable, and/or Payroll Entry boxes as needed.
  3. Click OK.
  4. Verify that you can see account numbers and names on task windows.

 NOTE: This only affects task windows, not printed transactions. 

 

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Related Solutions

Missing general ledger account

Solution Properties

Solution ID
220924550010670
Last Modified Date
Tue May 02 16:02:47 UTC 2023
Attributes
Product Details
Integrated Product: Blueprints
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